Billing And Insurance

We understand dental care is an investment in your health. For patients without insurance or those requiring treatment beyond their coverage limits, visit one of our clinics.

Call Us for All Your Dental Needs!
Karen: +254 700 720 300
Parklands:  +254 708 848 482

Insurance Plan Providers We Support

We proudly work with major insurance providers throughout Kenya, including:

Pay your Medical Bills Online Easily and Securely.

Medicross offers online bill payment for many of our services. The images below show statements that provide the online bill payment option. You can reach our Billing Customer Service team at 717-531-5069 or 800-254-2619, Monday through Friday, 8 a.m. to 4:30 p.m.

If you’ve received a paper bill, you can quickly log in by using the 12-digit Bill ID found at the top of your bill.

View your Bill Online

All fields are required unless stated otherwise

    Don’t know your Bill ID? 

    Price List of Fixed Services

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    On-Site Imaging and Labs

    Normally
    Insurance
    Primary Care Sick Visit
    $45
    $35
    Primary Care Physical
    $55
    $44
    Virtual Visit
    $60
    $57
    Urgent Care Visit
    $89
    $75

    Medications and Vaccinations

    Normally
    Insurance
    Oral Medications
    $45
    $35
    Intramuscular Medications
    $55
    $44
    Tetanus Vaccine (TD)
    $55
    $44
    Tetanus, Diphtheria, Pertussis Vaccine (TDAP)
    $55
    $44
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    Questions you may have about the medical center

    Frequently Asked Questions

    Our entire team believes in building trust-based partnerships with our patients.

    How do I know if my insurance is accepted at Karen Dental Clinic?
    We accept most major insurance providers in Kenya, including AAR, Jubilee, CIC, Britam, NHIF, Resolution, and Madison Insurance. If you're unsure about your specific plan, please call our office at +254 700 720 300 with your insurance details, and our team will verify your coverage before your appointment.
    What payment options do you offer if I don't have insurance?
    We offer customized payment plans tailored to your budget and treatment needs. These include flexible monthly payment arrangements and 0% interest options for qualifying treatments. Our billing specialists will work with you to create a payment schedule that fits your financial situation.
    How flexible is your appointment booking system?
    We understand our patients lead busy lives, which is why we offer convenient early morning, evening, and weekend appointments. You can easily book online through our website, call our reception team, or use our mobile app. We also accommodate same-day emergency appointments whenever possible. If you need to reschedule, we simply ask for 24 hours' notice.
    What qualifications do your dental staff have?
    All our dentists are fully licensed with the Kenya Medical Practitioners and Dentists Board and hold advanced degrees from prestigious dental schools. Many have additional specialized training in areas like orthodontics, oral surgery, and pediatric dentistry. Our dental hygienists and assistants are certified professionals who regularly participate in continuing education to stay current with the latest techniques and technologies. Rest assured, you're in highly qualified hands at Karen Dental Clinic.
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    We always support in emergencies, contact us immediately if you are experiencing any serious health problems.

    Contact With Us!

    Zamani Business park, Tree Lane

    Doctors Park, 3rd Parklands Avenue, 3rd Floor

    Karen Branch: [email protected]

    Parklands Branch: [email protected]

    Opening Hours: Mon -Sat: 7.00am – 17.00pm

    Emergency 24h: +254 721 608 767

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